Supply Chain & Customer Care Manager

As the preferred partner for window and door automation, SOMFY is committed to inspiring new and better ways of living for all.

As a French, family-owned, and independent group, in continuous growth since our creation, we have been world leaders for 50 years and pioneers in home automation. Innovation continuously guides our work and guarantees the excellence of our solutions.

We are present in 58 countries, with eight production sites and 17 R&D centers. We are deeply committed to the well-being of our 7,000 employees, we promote their sustainable employability by promoting internal mobility and developing their skills. We foster diversity and inclusion by building on our strong corporate culture.

Mission:

As a Supply Chain & Customer Care Manager for Business Units (BUs) SEA, HK and Taiwan, accountable for stock management and order fulfillment.

Activities:

•Drive Demand Planning process with BUs network, with team management.

•Collaborate cross-functionally to develop an unconstrained demand plan for the BUs.

•Size the strategic stocks for each warehouse, in accordance with local logistics offer, and to align with the Group’s supply chain standards.

•Ensure timely and accurate purchase forecast and supply plan to BA.

•Responsible for inventory control and operational efficiency improvement with quality standard.

•Manage ad hoc projects

Qualifications

•Bachelor’s degree in operations, Supply Chain or Logistics.

•Over 5 years’ experience in Supply Chain management with team leadership and oversight.

•Excellent communication skills and analytical minded

•Good sense of urgency in execution and able to handle competing priorities

•Good business acumen

•Able to work independently with high degree of initiative and driving influence

•Proficient in Microsoft Office 365, ERP systems (with SAP as a plus), and Advanced Planning Systems (APS).

All job applications must include both current and expected salary details. Applications missing this information may not be considered. Thank you.

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.