מנהל/ת תיק לקוחות טלפוני (Telesales) – דובר/ת ערבית / Telesales Arabic speaker for Somfy Israel

As a leading company for the automation of doors and windows, Somfy is committed to inspiring new and better ways of living for everyone. Better ways of producing, consuming and living that we must imagine together around the world to inhabit our planet in a more virtuous and permanent way. Acting for better ways of living means fostering the alliance of a sustainable economic model with the protection of the environment and the personal fulfillment of all. 

As a French, family-owned, and independent group, continuously growing since our creation, we have been world leaders for 50 years and pioneers in home automation. Innovation continuously guides our work and guarantees the excellence of our solutions. 

We are present in 59 countries, with eight production centers and 17 R&D centers. We follow an ambitious industrial strategy based on "Smart Living" and the value we bring to our customers. 

We are committed to reducing our environmental footprint every day. Today, more than 60% of our products are eco-designed and all will be by 2030. At the same time, we have implemented a responsible purchasing policy that prioritizes local suppliers.

We are deeply committed to the well-being of our 6,880 employees, we promote their sustainable employability by fostering internal mobility and the development of their skills. We encourage diversity and inclusion based on our strong corporate culture.

Job Summary

The role involves building and maintaining long-term customer relationships, leading end-to-end telephone sales processes, analyzing business data, and coordinating office-based activities with field sales operations to maximize sales potential. This is an excellent opportunity to join a leading international and innovative company while enjoying a collaborative and family-oriented work environment.

Key Responsibilities

• Lead sales processes and maximize sales opportunities to increase revenue and business growth
• Build and maintain long-term relationships with B2B customers while understanding their unique business needs
• Serve as a brand ambassador, effectively communicating Somfy’s value proposition and solutions to customers
• Analyze data and leverage insights to improve performance and optimize sales strategies
• Collaborate closely with field sales teams to achieve shared business objectives and ensure seamless customer management

What We Offer

• A supportive and professional team that encourages learning and development within a global company.
• Employment as a company employee from day one in a technological and innovative environment.
• Competitive salary, attractive bonuses, and full social benefits.

• At least 2 years of proven experience in B2B inside sales / Telesales
• Native Arabic speaker with full professional proficiency in Hebrew
• Hands-on experience working with CRM and ERP systems
• Strong analytical skills, including the ability to interpret data, draw actionable conclusions, build sales forecasts, and develop action plans
• Advanced proficiency in Microsoft Excel and Microsoft Office applications
• Excellent organizational skills, attention to detail, and strong communication abilities
• Proactive, self-motivated, independent, and able to learn quickly
• Ability to work effectively in a cross-functional environment and as part of a team

• Significant advantage: Experience in the aluminum, smart home, electrical and control systems, or construction finishing industries
• Experience working with Salesforce – an advantage
• Technical background - advantage

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.